• During the Lunar New Year holiday (Jan. 28–Feb. 6), package shipment will be delayed for 5-7 days. All will resume in full on Feb. 7.

Warranty for your product has been extended!

Go check your product warranty in personal center.

FQAs about Product Warranty

How to extend my product warranty?

1. Free Warranty Extension: In addition to our regular 12-month warranty,MPOW members can extend the warranty on their MPOW products to 24 months.

2. Submit your order ID to your MPOW account to get warranty extended.You can view warranty status of all your products in your account –My Product.

3. If you bought your product from the MPOW website, you are already granteda 24-month warranty; no extension is needed. Note: Warranty extension is not valid for used goods.

How to file a warranty claim for broken parts?

1. After registering with your order ID, you can make a warranty claim atMy Product. Click the Warranty Claim button and submit a ticket atthe pop-up. You’ll get response in one business day.

2. Or directly send your order ID and detailed issue to our support team


Support Center


You May Also Like