For purchases made through this website or Amazon store, please sign in to your MPOW account, locate your order and click the Warranty Claim button to process. For purchases made through MPOW’s authorized resellers, please contact them directly.

Please view our knowledge base of FAQs, or contact our product support team via email or messenger. 

To ensure we serve you more efficiently, please don't submit tickets repeatedly in 48 hours. Appreciate your understanding and support.

For product manuals, drivers, product certification files, view them on MPOW  DOWNLOAD .